Returns & Exchanges

Ready-to-Ship Pieces

For available watches and jewelry, returns are accepted within the window and conditions stated at checkout. The piece must be unused and undamaged, returned in its original packaging with its certificate and accompanying items, after contacting Nima Saee before sending it back.

Bespoke & Made-to-Order

Bespoke, personalized and made-to-order pieces are created specifically for each client and may not be eligible for return or exchange, except in cases of defect or where required by applicable law.

Damaged or Incorrect Order

If a piece arrives damaged or an incorrect item was sent, please contact us with photos of the product and packaging.